Serenade of the Seas
Year built: 2003
Speed: 25 kn
The Serenade of the Seas sails 7 night Canada and New England Cruises and Bermuda cruises from Boston Massachusetts during the Summer. In the winter, Serenade sails 9 to 12 night cruises to the Easter and Southern Caribbean cruises from Fort Lauderdale, Florida.
On January 23, 2004, the ship sharply turned causing a 13.5 degree listing for 20 seconds. The incident was caused by a human error (miscommunication between crew). As result of the listing, the indoor pool emptied, and flooded a stairway. A total of 24 passengers and 4 crew sustained minor injuries.
On August 27, 2006, upon embarkation passengers were informed that the vessel would be operating at a reduced cruising speed due to a propulsion problem. Ports of call were not dropped, but arrival/departure port times were altered.
On August 25, 2011, 145 passengers missed the Royal Caribbean cruise when the ship left the home port early to avoid bad weather. The departure was scheduled for 8:30 PM, but the vessel was forced by port authorities to leave 3 hours early. Of all passengers left behind, 15 had airfare purchased through the RCI and were compensated with 2 hotel stays, then flown to Aruba to catch up with the ship. The other passengers were not compensated, and left on their own.
On January 24, 2015, while the ship was docked in New Orleans and just before embarkation, a major power loss incident affected 417 cruise cabins. The accident was caused by a broken water pipe, which resulted in partial flooding. Beside the affected staterooms, other parts of the ship also experienced electrical problems.
On September 19, 2012, while the ship was on a Mediterranean itinerary, an unidentified male crew went overboard. The accident occurred near Ancona, and between 4:00 AM and 5:00 AM, when passengers reported a person falling into the sea. Sea conditions were rough, with winds exceeding 60 MPH. A search and rescue operation was conducted by Croatia and Italy Coast Guard assets, but the body was never found.
On October 13, 2012, a male crew was pronounced missing. The ship was on an Eastern Mediterranean cruise itinerary, and en-route to Salerno from Mykonos. The man was working as a cabin steward. Reviewing CCTV camera records showed him at 1:00 AM walking through a door. A search and rescue operation was conducted by Italy Coast Guard assets, but the body was never found.
On October 29, 2010, when Serenade was docked in home port of San Juan, Puerto Rico, US Customs officers seized drugs on the ship in 2 separate incidents. CBP personnel was conducting random inspections of cabins, using sniffer dogs. First they discovered 3 brick-sized cocaine packages located in a cruise cabin between the beds. In the second incident a luggage inspection exposed a large amount of shoes, inside which the officers found heroin wrapped in duct tape. The estimated worth of the drugs was $324,000 (heroin) and $84,000 (cocaine). 4 passengers were arrested and charged for drug trafficking.
On January 27, 2012, 13 passengers were injured during a bus crash accident on an organized by Royal Caribbean shore excursion in St. Thomas. A female passenger suffering from a hip fracture was hospitalized, the other passengers sustained minor injuries. The tour vehicle was a “safari bus.” The accident happened near Beacon Point on a steep road.
On April 14, 2012, a local resident was arrested in St. Kitts and charged for sexually assaulting a female passenger of the ship . The crime was committed while the young woman was on a catamaran tour, and on the boat. The incident occurred while the ship was docked in St. Kitts.